Searching for a user's travel history is ideal when assessing specific travel details, or looking to identify safety concerns such as escalations and missed check-ins.
Log into JESI.
Click on Traveller Activity from the left-hand navigation menu.
Search for the user.
You can search using a users first name, last name, email address or phone number.
Select the team/s you would like to search within.
Select the appropriate status.
Select the date range. In this instance last 90 days.
Alternatively, click on 'advanced dates' and set your required date range.
The results are listed.
Click on an individual journey to reveal further details.